Managed IT Services
IT support from people who know your business.
We look after the computers, servers, backups and security for businesses across Vancouver Island, the Lower Mainland and the Sunshine Coast. One team that knows your systems, picks up the phone and comes on site when the job calls for it.
Managed IT
A real partner, not a ticket queue.
Big providers treat you like a case number. We answer, we show up, and we stick with you. You get one team that knows your systems and your name.
- 24/7 monitoring We catch problems before they cost you a day.
- Patching Updates tested and applied, without interrupting your day.
- Backups, verified Not just taken. Checked, so they restore when it counts.
- Security Audits, hardening and straight talk. No fear-selling.
- Helpdesk A person who knows your setup picks up the phone.
- On-site when needed Hands-on when you need it, remote when you don't.
- Vendor-neutral advice We recommend what's right for you, not our margins.
Questions
Common questions
What does managed IT actually include?
We monitor your systems around the clock, test and apply updates, take backups and check that they restore, and keep your security in good shape. Your staff get a helpdesk staffed by people who know your setup, and we come on site when hands-on work is needed. You also get straight advice on what to buy and what to skip.
We already have an IT person. Can you work alongside them?
Yes. Many businesses have someone who handles the day-to-day and needs backup on the rest. We can take on the monitoring, patching, backups and security work, or simply be the second set of hands when a project or a problem is bigger than one person.
Do you come on site or is everything remote?
Both. A lot of issues are quickest to fix remotely, so we do that when it makes sense. When the job needs hands on equipment, we show up, and we travel to wherever our clients need us.
How do we know our backups will work when we need them?
A backup that has never been tested is only a hope. We check backups after they run and verify that they can be restored, so a problem is found on an ordinary day and not in the middle of an emergency.
Get in touch
Get IT off your plate.
Book a free consult and we will review how your IT is set up today and show you what looking after it properly would involve.
- Toll free855-505-6969
- Office250-410-1515
- Mobile604-344-6868
- Address4699 Marine Ave, Powell River, BC V8A 2L2
- HoursMon–Fri, 9:00 AM–5:00 PM (by appointment)